First of all, make sure that you have entered the discount code correctly, making sure that your code is case-sensitive.
If you are still unable to redeem your voucher, make sure that the amount of your purchases corresponds to the minimum order value shown on the voucher and also make sure that the validity date has not been exceeded.
If, despite all these checks, you are still unable to redeem your discount code, please contact our customer service team, who will be happy to help you.
You can contact us by email at the following address: contact@kisskiss.ch
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