I haven't received my new password by email. What should I do?

Before requesting a new password, please check that the e-mail address you have entered is correct. 

If the address is incorrect, please make the necessary changes to receive your new password. 

If the email address is correct, please check your spam folder, as our email may be there.

If your email address is correct but you do not receive an email containing your new password at all, please contact us either by email: contact@kisskiss.ch or by telephone on +41 27 203 40 37 during our opening hours.