We are sorry to hear that you have not received your CembraPay invoice.
If you have chosen to receive your invoice by email, CembraPay will send your invoice to your order email address, the day after dispatch. If you do not find anything in your inbox, we advise you to check your SPAM folder carefully to ensure that the invoice has not been sent there by mistake.
If, despite these checks, you still have not received your invoice, please contact CembraPay, the company that handles invoicing, directly. You can contact them by email customer-care@cembrapay.ch or by telephone on +41 44 551 46 70 during their opening hours.
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