I can't find my CembraPay invoice. What should I do?

We're sorry to hear that you can no longer find your CembraPay invoice.

If you have chosen to receive your invoice by email, CembraPay will send your invoice to your order email address the day after your order has been dispatched. If you do not find anything in your inbox, we advise you to check your SPAM folder carefully to ensure that the invoice has not been sent there by mistake. 

If you still cannot find your invoice, please contact CembraPay, the company that handles invoicing, directly. You can contact them by email at customer-care@cembrapay.ch or by telephone on +41 44 551 46 70 during their opening hours.