Can I make changes to my order?

Yes, it is possible to make changes to your order as long as it has not already been prepared or dispatched by our logistics department. 

Please note that if you wish to replace one item with another, it is imperative that the price of the latter is equal to or lower than the item you wish to replace, as we cannot increase the amount of the reservation made on the chosen payment method. 

If you wish to remove an item from your order, we will make the change as quickly as possible and refund you immediately. The payment will be made using the payment method you selected when you placed your order.  

To do this, you can send us your change either by e-mail: contact@kisskiss.ch  or by telephone +41 27 203 40 37 during our opening hours.