Return process
- I've sent my article back. What happens now?
- Guarantee on sex toys, lingerie and accessories
- Postage costs for returning your order.
- Return processing times.
- What should I look out for when returning goods?
- How long does the right of return apply?
Replacement and exchange
- My sextoy is broken. What should I do?
- Can I exchange lingerie for a different color or size?
- My product no longer works. How do I fix it?
- I haven't received the item I ordered. What should I do?
- I don't like my item. Can I change it?
- When will I receive my replacement product?